Smart Banners™ help enterprise retailers do more with high performing messages
Do you want to do more with your highest performing emails? With Smart Banners™ you can. Learn how to do it with Zembula.

In the Promotions tab era, visibility is everything. Only a handful of emails are seen when a consumer checks their inbox, and even fewer are seen on mobile before needing to scroll. If your message isn’t relevant and recent, it’s often ignored.
But, most enterprise retailers have a good idea of which emails perform best. The challenge is getting those messages seen more often without adding more manual work.
Smart Banners™ help make that possible. These dynamic content banners are part of Zembula Dimensions™, our solution for automating real-time personalization across daily enterprise email sends. Smart Banners improve the visibility of your best-performing triggered messages in every email you send with no added production lift or workflow changes.
Don’t let your best content go unseen
Abandoned cart, loyalty updates, and price drop emails typically outperform batch sends. But those triggers only drive results if they’re seen and opened, and that depends on timing and inbox placement. In the Promotions tab era, one missed open means missed revenue.

Smart Banners help solve this problem by ensuring real-time personalized content is in every email. That means even if a customer doesn’t open your abandoned cart email, they’ll still see their cart update in the next promo, newsletter, or campaign you send. The 18% swing shows just how impactful this type of daily personalization can be.
Use customer data to drive revenue
You already have the data — purchase history, loyalty points, and browsing behavior. The challenge is putting it to work without increasing design and production time.
Smart Banners transform real-time behavioral data into dynamic content blocks, personalized for each customer and updated at the moment of open. They use live data to increase the likelihood of engagement and repeat purchases.
For example, you can automatically display a customer’s points balance, upcoming reward tier, or personalized offers tied to their loyalty status without needing manual updates or segmentation. And it’s not just loyalty. Purchase behavior, product views, and engagement history can all feed into dynamic content blocks, including Smart Kickers™, personalized for each customer.

Paired together, Smart Banners and Smart Kickers help you maximize every inch of inbox real estate. Now you’ll have relevant, revenue-driving messaging at the top and bottom of every email. It’s a simple way to make every email work harder.
This is personalization designed to drive conversions and revenue. It’s a key part of the shift away from vanity metrics and toward longitudinal testing that measures performance based on sustained revenue, not single-day spikes.
See how we’ve helped enterprise retail brands like J.Crew generate 41x return on spend by working with Zembula here.
Focus on personalization
Not all personalization is created equal. Swapping in a name or location doesn’t always move revenue, especially if there’s cognitive dissonance, those small inconsistencies across personalization that can take a campaign from positive to negative results. Brands need to ensure they’re using the right data and setup to keep messaging aligned throughout every campaign to ensure transparency in messaging.
That could mean:
- Displaying real-time loyalty point balances
- Recommending recently browsed or highly-rated items
- Promoting time-sensitive offers based on past purchases
Smart Banners and Smart Kickers make this level of personalization simple to create and deploy without overloading your team. This helps brands prioritize content that improves conversions, boosts revenue, and keeps your messages relevant.
The reality is most of your best content is trapped. Even though your best revenue-generating content lives in triggered and journey emails, the majority of enterprise retailers’ email volume is still batch promotional sends.
That’s a massive gap and a missed opportunity.

Smart Banners help close that gap by adding high-performing triggered content into every email. Instead of relying on a one-time open, you can increase the chances that customers see the messages that actually drive revenue.
And in the Promotions tab era, having your best-performing messages more visible is a winning formula.
Make every email work harder
With Zembula, it’s easy to scale the content that’s already working. Smart Banners and Smart Kickers use your existing data and creative to increase visibility and revenue without adding more manual work or slowing your team down.
There’s no new dev lift, no redesigns, and no bottlenecks, just better-performing emails that drive revenue, delivered at scale.
Interested? We’d love to show you how Zembula helps enterprise retailers maximize visibility, relevance, and ROI in the Promotions tab era. Click here to book a demo.

Randy Levy is a seasoned technology and marketing leader with a career that began unconventionally at DoubleClick in 1999. After initially being rejected, he boldly showed up on the company’s start date, earning a meeting with the VP—and ultimately, a job offer that launched his career in tech.
Today, Randy serves as the Chief Revenue Officer at Zembula, where he and his team help brands leverage real-time messaging and data-driven personalization to drive revenue. Passionate about partnerships and innovation, he is dedicated to helping enterprise retailers create greater value in their customer interactions.
Beyond his work at Zembula, Randy leads The Village, a thriving community of over 1,500 marketing and customer experience professionals who support each other in their careers.
For more on Zembula or The Village, feel free to connect with him on LinkedIn.
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