5 Ways to Make Your Emails More Interactive

 In Email
Subscribe to our newsletter

Interactive content is hot right now.

And for good reason. With consumers savvier than ever, and their attention being competed for at an ever-increasing rate, brands and marketers are looking to different ways to engage potential customers, get them interested in a brand, and ultimately, increase conversions.

Now, when you look at creating a blog post or white paper, interactive content is pretty easy. But with email? That’s a different story.

In the minds of many consumers (not to mention brands and marketers) email is email, can it really be interactive?

The answer is a resounding yes.

In fact, email has some of the greatest potential for interactive content that not only engages readers, but leads to higher open rates, click-through rates, and conversion rates. We already know that email marketing works better than social media for customer acquisition, according to a study done by McKinsey.

With 82% of B2B and B2C brands using some form of email marketing technology, according to Ascend2, there is tons of opportunity to make email more interactive to drive those rates up even higher, provide more value, and increase engagement.

There are a number of both practical and creative approaches you can take to make your emails more interactive. Here, we’re going to look at five specific strategies you could use.

Reveal Experiences

Reveal marketing and interactive content go hand in hand, and there is no better way to do it than with a Zembula campaign. This is especially true now that mobile email open rates are continuing to rise. Litmus tells us that now 55% of emails are opened on mobile devices, while open rates are decreasing on desktop devices.

That highlights huge potential for email marketing with a mobile focus, which is where a Zembula reveal campaign can really excel. Because Zembula experiences, like Scratch-its, deeply tap into key psychological principles like creating curiosity, feeling like a “winner,” and giving a sense of ownership, just to name a few, it dramatically increases the engagement of the user compared to a traditional email campaign.

Interactive reveals can lead to huge gains in consumer engagement, which helps build brand interest and loyalty over the long run.

Social Media Feeds

Another way to make email more interactive is to look at social media as well. Many brands are now including links to their social media accounts inside the emails themselves, at the footer, for example. But why not take it even a step further and have interactive social media feeds inside the emails?

Allow for social sharing buttons to highlight both your images and your content. Think about how your reader might view the email on mobile devices. What if they were able to view a live Twitter feed in their email right from their phone?

This example from Litmus is just one way brands are using their social media feeds to make email more interactive. Especially in the more visual age, social media channels like Instagram, Twitter and Pinterest are seeing huge gains.

Real-Time Marketing

Real-time marketing is incredibly important to marketers, in fact, according to Adobe, “77% of marketers have real-time marketing as an important part of their business.” But, few have really been able to translate real-time marketing into emails, until recently, that is.

Luckily Zembula offers moment-of-open, real-time email capabilities, with just a few simple steps to integrate with your ESP.

  • Real-time rewards and loyalty information
  • Geo-targeted bookings for local hotels
  • Ratings and reviews
  • Real-time product recommendations
  • Real-time package tracking

Embracing real-time data allows for consumers to take action directly from their inbox, reducing the amount of effort (and sites) they have to navigate in order to get their preferred results.

Surveys and Polls

Another way to make emails more interactive for your brand is to embrace the concept of including real-time surveys and polls. There are a number of reasons why a survey or a poll is a great way to increase engagement from your readers.

First, just look at the basics, people generally love giving their opinion on something, it’s human nature. But the idea behind surveys and polls can go deeper than that as well, they also fit really well into many of the main psychological trigger points that are so important in reveal marketing. A survey or poll increases curiosity, people are interested in seeing what the results are, it motivates them to take action, it makes them feel emotionally attached to the outcome.

The results highlight this.  Ticketmaster sent out an interactive email featuring a poll centered around the Video Music Awards and found “the open rate of the email exceeded Ticketmaster’s average open rate by 182%”.


Another way to increase interactive content in email marketing is to embrace personalization. With so much data available to marketers today on virtually any aspect of a potential consumer’s life from their location to their habits, brands can combine big data with real-time data to personalize a variety of content directly to the reader.

Zembula offers robust personalization capabilities (think beyond just a name!). By tailoring your emails to your customers’ interests, location, and even weather, you can capture more attention and build brand loyalty.  Think product recommendations that update in real-time to reflect their browsing history, nearest store locations to them, deals on travel to cities they’ve researched, etc. Not only will your customers love you, but they’ll also keep coming back for more!

Final Thoughts

You can see here just how much of an impact interactive email marketing has had on the brands that have been able to implement campaigns.

With engagement, personalization, and interactivity seen to be driving consumer interest over the next few years, it’s a good idea to start looking at how you can improve your current email marketing campaigns to include these factors if you haven’t already.

If you’re wondering how to make real-time personalization work for you, don’t worry. We’ve taken the guess work out! Just click here to chat with one of our experts.

Subscribe to our newsletter